Shipping & Delivery

*ORDER DISPATCH AND SHIPPING TIMES UPDATE**

We endeavour to dispatch most online orders ASAP, however some items are in our offsite warehouse and orders may take 2-4 business days for packing and handling. Please note that seasonal stock (e.g. Christmas) and clearance items may require longer order processing times as we may need to retrieve your items from storage.
During busy periods such as the the month of October we experience a high volume of online orders, please bear with us as we are doing our very best to ensure you get your orders to you as soon as we can!

We use Australia Post to ship our orders, for up-to-date delivery estimates please check their delivery times and service updates.
Due to the current situation, Australia Post has been experiencing significant delays with standard parcel post. Delivery with express post is still the fastest delivery & arrives much faster than regular post. We cannot guarantee orders will arrive by a certain date, and we cannot refund any postage for orders that do not arrive in time. We hope you understand that things are very crazy for everyone at the moment so delivery times can be delayed.
You can make changes to your order or shipping method after your order is placed, but we aim to pack & dispatch your order as fast as possible, so we do suggest contacting us ASAP with order changes. We will do our best to change your order, but sometimes it may be too late if the order has already left the warehouse. Please call or email us your changes at orders@hurly-burly.com.au or call or text us at 0480 382 886 and we will do our best to accomodate you.

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General Shipping Info:

• We ship out orders Monday - Friday, excluding all WA Public Holidays.
• We do our best to ship orders out as quick as possible! Please allow us up to 3 business days for packing and handling and take this into consideration when estimating delivery times below.
• All shipping methods include a tracking number. Tracking numbers can be found on your shipping confirmation email. Please check your junk/spam folder as sometimes they slip through.
• Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable
• We are not responsible for lost or stolen packages or packages delayed by the carrier.

Australian Shipping Options:

Pick Up in Store (Perth City):

All orders are available to be picked up in store from our Perth City location, free of charge.
We endeavour to have all pick up in store orders ready for you ASAP, however some items are in our offsite warehouse and can take 1-2 days to be ready for pick up. We will notify you by text or email (separate from your order confirmation email) when your pick up order is ready for collection. If you require your order sooner, please call us before placing your order to avoid disappointment.

International Shipping Options:

International orders are shipping via Australia Post Standard shipping and include a tracking number.

All international shipping times are approximately only. We ship to many more countries! Please email us for any further enquiries!