Shipping & Delivery

HALLOWEEN DELIVERY GUARANTEE

As of Friday 23rd of October, we can no longer guarantee delivery before Halloween with standard or express post, Australia wide.

We are currently shipping at a slight delay and while most orders are going out with-in our normal 3 day packing time, some orders may take slightly longer.  

Australia Post is currently experiencing delays on national deliveries and major delays on International deliveries due to social distancing requirements, limited flights and an influx in volume of deliveries. We are seeing some deliveries take double the time to be delivered and some orders are not being scanned with delivery movements or updates until the package has been delivered. Please understand that this is out of our control. Express post is still being prioritised by Australia Post and is still the quickest delivery method but we can no longer guarantee the 3 business day delivery time frame. 

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General Shipping Info:

• We ship out orders Monday - Friday, excluding all WA Public Holidays. 
• We do our best to ship orders out as quick as possible! Please allow us up to 3 business days for packing and handling and take this into consideration when estimating delivery times below. 
• All shipping methods include a tracking number. Tracking numbers can be found on your shipping confirmation email.
• Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable
• We are not responsible for lost or stolen packages or packages delayed by the carrier. 

Australian Shipping Options:

Pick Up in Store (Perth City):

All orders are available to be picked up in store from our Perth City location, free of charge.

Packing time varies depending on the items ordered, please wait for a confirmation email that your order is ready to be picked up (normally within 1-3 business days).

International Shipping Options:

International orders are shipping via Australia Posts Standard shipping and include a tracking number. 

All international shipping times are approximately only. We ship to many more countries! Please email us for a more accurate time estimate.